Tuesday, August 17

CUSTOMER SERVICE 'AINT SEXY, BUT IT WILL SURE TURN A LOT OF HEADS

The first word that comes to mind when you hear Customer Service is definitely not: SEXY. I would even say it is at the opposite end of the word spectrum. When you think of Customer Service, what words describe it? Kind, caring, compassionate, friendly, empathetic, and the list goes on. But nothing that describes being SEXY.




So just how can Customer Service turn heads?

1. Experience- Customers will remember a great experience and when they drive by your location or see your billboard, they turn their head to tell their friends about the experience.

2. Solutions- Customers enter your business and look for your Customer Service department because of the solutions you have provided in the past. They are turning their heads, looking for more.

3. Fun- Customers enjoy being a part of the excitement your product or service provides. They turn their heads looking for the next exciting partnership.


Customer Service may not bring sexy back, but you can provide great experiences, solutions, and fun times that will surely turn a few customer's heads.

How do you or your company provide great Customer Service and stand out from the crowd? What ideas do you add to turn a few heads? Post your comments here:

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